Privacy Policy
This Privacy Policy explains what information VoxNovas collects through this website, enquiry forms, discovery calls, chat widgets, and AI software engagements, and how that information is used, protected, retained, and shared.
This website is operated by VoxNovas LLC, a practical AI software, automation consulting, custom AI application, and managed AI systems business.
Depending on how you interact with VoxNovas, we may collect contact details, website enquiry information, company details, messages, phone numbers if provided, technical logs, device and browser information, security events, and business/project details shared during audits, proposals, support, or implementation.
We use information to respond to enquiries, schedule AI opportunity audits, prepare proposals, provide services, operate and secure the website, deliver support, maintain records, improve our offerings, and comply with legal or accounting obligations.
Where UK GDPR, EU GDPR, or similar privacy laws apply, our lawful bases may include contract, steps before entering into a contract, legitimate interests in responding to business enquiries and improving services, consent where requested, and legal obligation for required records.
VoxNovas designs AI workflows using data minimisation, access controls, and human review where appropriate. Client data used to configure, test, or operate AI systems should be limited to what is necessary for the agreed work. Do not send unnecessary sensitive, regulated, or third-party personal data during initial enquiries.
Project-specific AI/model providers, subprocessors, security controls, retention periods, and data handling responsibilities may be documented in a proposal, statement of work, data processing addendum, or similar written agreement.
The website may use essential server logs, Google Fonts, contact forms, hosting providers, email services, chat widgets, security tools, productivity platforms, and AI/model infrastructure. These providers may process data only as needed to provide their services. If non-essential analytics or advertising cookies are added, VoxNovas will provide appropriate notice or consent controls where required.
We do not sell personal data. We may share information with service providers, professional advisers, business partners involved in service delivery, regulators, law enforcement, or others where required by law, necessary to protect rights and security, or authorised by you.
Because VoxNovas and its providers may operate internationally, information may be stored or processed outside your country. Where required, we aim to rely on appropriate safeguards such as contractual protections, adequacy decisions, or equivalent data protection mechanisms.
We retain information only as long as reasonably needed for enquiries, service delivery, support, security, legal compliance, accounting, dispute resolution, and legitimate business records. We use reasonable technical and organisational safeguards, but no system is completely secure.
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent, or complain to a data protection authority. To make a request, contact connect@voxnovas.co.
VoxNovas services are intended for businesses and are not directed to children. We do not knowingly collect information from children through this website.
We may update this Privacy Policy as our services, technologies, or legal requirements change. The latest version will be posted on this page with the updated date.